Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Elon Designs Limited, a company registered in Kenya under number PVT-3QUD3B. By engaging with us — whether through our website, consultation, or project engagement — you agree to these Terms. If you do not agree, do not use our services.

2. Services Offered

Elon Designs Limited provides premium digital services, including but not limited to:

• Brand Strategy & Identity Design
• Web Design & Development
• Graphic Design & Visual Content
• Digital Marketing (SEO, PPC, SMM, Email Marketing)
• Hosting and Maintenance
• Creative Consulting

The scope of work, timelines, and deliverables will be detailed in a mutually agreed-upon proposal, contract, or project brief.

3. Client Responsibilities

To ensure a smooth project workflow, clients agree to:

• Provide accurate and complete information relevant to the project.
• Respond to feedback requests and content approvals within agreed timelines.
• Make payments as outlined in invoices or project agreements.
• Grant Elon Designs Limited the necessary rights to use logos, content, or other intellectual property shared for project execution.

4. Payment Terms

• Payments must be made according to the terms specified in the invoice or contract.
• Projects may require a non-refundable deposit before commencement.
• Late payments may attract penalties or delay project timelines.
• All fees are quoted exclusive of applicable taxes, unless stated otherwise.
• We accept payments via bank transfer, mobile money (M-Pesa), or other approved channels.

5. Revisions & Scope Creep

We typically offer a specified number of revisions (usually 2–3 rounds) based on the project type. Any requests beyond the agreed scope may:

• Be billed at our current hourly or project-based rates.
• Require a timeline extension.

Major scope changes mid-project may require a new contract or proposal.

6. Intellectual Property

• Upon full payment, the final approved deliverables become your property, unless otherwise stated.
• Elon Designs Limited retains the right to showcase completed work in our portfolio or promotional materials.
• All preliminary concepts, rejected drafts, and unused materials remain our intellectual property.

7. Confidentiality

We treat all project materials and communication with strict confidentiality. Both parties agree not to disclose sensitive information unless required by law or with written consent.

8. Third-Party Services

Our services may involve third-party tools or platforms (e.g., hosting providers, analytics software, plugins). While we strive to work with reliable providers, we are not liable for third-party errors, outages, or failures.

9. Termination

Either party may terminate the agreement with written notice. In the event of termination:

• All work completed up to that point will be invoiced.
• Deposits and partial payments are non-refundable unless agreed otherwise.
• All intellectual property rights for unpaid work remain with Elon Designs Limited.

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our services.
• Our total liability shall not exceed the fees paid by the client for the specific service giving rise to the claim.

11. Dispute Resolution

We aim to resolve any issues promptly and amicably. If a dispute arises, both parties agree to first attempt resolution through negotiation or mediation before pursuing legal action.

12. Changes to These Terms

Elon Designs Limited may revise these Terms at any time. Updates will be published on our website with the revised date. Continued use of our services indicates acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Republic of Kenya, including the Data Protection Act, 2019, and other relevant regulations.

14. Contact Information

For any questions or clarifications regarding these Terms, please reach out to us: